FAQPlease see below for answers to some frequently asked questions. If you can’t find what you’re looking for, simply get in touch with us via the contact form at any time. We will reply as soon as possible. Fees: What costs are involved in a translation?
Our price list is available to download as a PDF. This will give you a quick and clear view of the costs you can expect to incur.Do you offer any special terms for large projects or an all-round service?
Special conditions may be available for unusual orders, large projects or ongoing work, depending on the nature and scope of the job. Due to the sheer variety of possible requests, we are unable to provide a clear and binding quote for these in our price list. Please contact us for any such cases and we will get in touch as soon as possible.What’s the minimum number of words for a job?
There is no minimum word count for translation; our fees also apply to small orders. However, there is a minimum fee of “####” Euros for each order. How do you calculate the word number for translations in Middle Eastern or Asian languages?
For translations in Arabic or Asian languages, we count the number of standard characters and calculate accordingly.Data protection: Will my texts and documents be treated in confidence?
All our employees are subject to a confidentiality clause. Any information that is disclosed to us or to our staff members during the process is subject to the law of confidentiality. Are your data lines secure?
Our service relies on the latest and most up-to-date security technology in order to protect our customers’ text fully at all times.General: What can I have translated?
We translation any document or text; there are no limits. Please contact us if you have a text for translation that is not detailed in our price list and we will make every effort to provide a quick solution. We can deliver your translated texts in all the usual formats, according to your requirements. Can I get a sworn translation?
We can provide sworn translations that are recognized by the relevant country’s authorities. Requirements differ from country to country, so please let us know the full details should such a case arise. Which language combinations do you offer?
Basically, we offer translations in all language combinations given in our PDF price list. Please contact us if your desired combination is not listed. We will first make sure we can translate this text and then send you a quote within the shortest time possible. Can you do thematic translations?
Thanks to our flexible employee management, we are able to provide experienced translators in essential fields such as technology, law and medicine. Do you also translate full websites?
This is no problem. Our translation service also applies to websites, including all sub-pages. In addition, we offer SEO optimization for your website’s target language, as well as layout advice. What happens if there are errors in the translation?
If the translation is not correct and does not meet your expectations, please contact us so that we can make the necessary revisions. Do you translate texts only for commercial customers?
No. Anyone requiring a swift and high-quality translation can send us their enquiry, regardless of the document length. Our customer base includes companies in the fields of trade and industry, as well as freelance lawyers and tax advisors, etc. Our private clients also include those requiring translations for relocation purposes, for example. How long does a translation take?
As little time as possible. This also depends on the language combination and text length. Simply state your deadline – in 99% of cases we will be able to agree with your desired timeframe. We will suggest an alternative for the remaining 1%.